When a script cannot be accessed, what is the first troubleshooting step that should be taken?

When troubleshooting access to a script that cannot be accessed, the first step is to ping the server. This action helps to determine whether the server hosting the script is reachable over the network. A successful ping indicates that there is network connectivity between your workstation and the server, which is essential for accessing any resources on that server, including scripts.

Additionally, if the ping fails, it provides immediate insight into potential network issues, such as the server being down, network configuration problems, or issues with firewalls that may be blocking access. By verifying connectivity first, you can narrow down the scope of the troubleshooting process effectively.

Other steps, like checking the network cable, verifying the workstation's IP address, or pinging the gateway, may come into play later depending on the results of the initial server ping. However, initializing the troubleshooting with the server connectivity check is a logical starting point.